<!--wp:oribi/page-hero-animated{"title":"Frequently Asked Questions","description":"Straightforward answers on pricing, setup, hardware, and how the platform works."}/-->
<!--wp:oribi/faq-section{"heading":"Plans, Pricing \u0026amp; What's Included","lead":"Straightforward answers about what you get and what it costs."}-->
<!--wp:oribi/faq-item{"question":"What's included in each plan?","answer":"Every plan includes the full OTS platform: scheduling, automation, API access, SSO/SAML, audit logs, analytics, white-label options, and unlimited users. Tiers differ by included screen count, media storage, and service level."}/-->
<!--wp:oribi/faq-item{"question":"How does pricing work now?","answer":"Pricing is tiered: Starter at $19/month for 3 screens, Growth at $39/month for 8 screens, and Scale at $79/month for 20 screens. There are no per-screen feature upgrades and no platform feature gating."}/-->
<!--wp:oribi/faq-item{"question":"Are there any hidden fees?","answer":"None. Your monthly tier covers full platform access, cloud hosting, software updates, and standard support. Hardware is one-time, and optional remote support is $1.99/screen/month if you choose it."}/-->
<!--wp:oribi/faq-item{"question":"Can I upgrade later?","answer":"Yes, at any time. We migrate your account behind the scenes with no disruption to your live displays."}/-->
<!--wp:oribi/faq-section{"variant":"alt","heading":"Getting Up and Running","lead":"What to expect when you set up your first screen and connect your systems."}-->
<!--wp:oribi/faq-item{"question":"How quickly can I go live?","answer":"Most installations go live within a day. Plug in the player device, connect it to your network, and your content appears on screen. We configure your Command Center in advance and can have your first content loaded and ready before the hardware arrives."}/-->
<!--wp:oribi/faq-item{"question":"Do I need to buy new screens?","answer":"No. Our players work with any display that has an HDMI port, consumer TVs, commercial panels, or monitors you already own. If you do need screens, we offer bundled player-and-display packages built for commercial use."}/-->
<!--wp:oribi/faq-item{"question":"How do live data integrations work?","answer":"Every plan includes DataSets, RSS feeds, social widgets, embedded HTML, API access, and webhook automation. Data updates appear on screen in real time without requiring a higher tier."}/-->
<!--wp:oribi/faq-item{"question":"What kind of internet connection do I need?","answer":"A standard business broadband connection is more than enough. Our players sync content incrementally and cache everything locally, so bandwidth usage is minimal. For locations with unreliable connectivity, offline playback ensures your displays never go dark."}/-->
<!--wp:oribi/faq-item{"question":"Can I use touchscreens for interactive kiosks?","answer":"Yes. Our platform supports interactive touchscreen actions including wayfinding directories, self-check-in flows, product lookup, and multi-level navigation menus. Pair a compatible touchscreen display with our player device, and the Command Center handles the rest. No custom development needed."}/-->
<!--wp:oribi/faq-item{"question":"Does the platform support multiple languages?","answer":"Yes. You can create and schedule content in any language, and use day-parting or location-based scheduling to show the right language at the right time. The Command Center interface itself is in English, but all screen-facing content supports full Unicode character sets including CJK, Arabic, and Cyrillic scripts."}/-->
<!--wp:oribi/faq-section{"heading":"Keeping Your Network Secure and Supported","lead":"How we protect your content, keep your screens online, and support you when you need us."}-->
<!--wp:oribi/faq-item{"question":"What happens if the internet goes down?","answer":"Your displays carry on. Every player caches content locally and keeps playing even without a connection. When the internet returns, new content syncs automatically. Your screens will never go dark because of a network blip."}/-->
<!--wp:oribi/faq-item{"question":"How secure is the platform?","answer":"Security is built into every layer of the platform. Two-factor authentication, role-based access control, SSO/SAML, and audit trails are included on every plan so your content and network stay protected."}/-->
<!--wp:oribi/faq-item{"question":"How do you handle data privacy?","answer":"All data is processed and stored on secured infrastructure. We can provide data processing agreements (DPAs) on request, and we\u0027re happy to discuss your specific data handling requirements. Contact us for full details on our privacy practices."}/-->
<!--wp:oribi/faq-item{"question":"What warranty comes with the player devices?","answer":"Every player device ships with a standard manufacturer warranty covering hardware defects and failures. Extended warranty options are available for enterprise deployments. If a device fails under warranty, we offer advance replacement: we ship the new unit before you return the faulty one, so your screens stay live."}/-->
<!--wp:oribi/faq-item{"question":"What support is available?","answer":"Starter includes 2-3 business day response. Growth includes same-day response with a named contact. Scale includes 1-hour response with a dedicated account manager and regular reviews. Optional remote support is available on any tier at $1.99/screen/month."}/-->
<!--wp:oribi/faq-item{"question":"Can I create my own content or do you handle it?","answer":"Both. The Command Center is designed for self-service content creation with drag-and-drop simplicity. If you want studio-quality content, our in-house team offers photography, video production, and graphic design."}/-->
<!--wp:oribi/cta-banner{"heading":"Something Not Covered Here?","text":"Drop us a message. We respond within one business day.","btnText":"Contact Us","btnUrl":"/contact"}/-->
