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Enhance content across multiple pages: update descriptions, add new sections, and improve clarity for services and features.

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Matt Batchelder
2026-02-22 10:31:47 -05:00
parent c5d5ad33e5
commit 1688e136b1
8 changed files with 95 additions and 23 deletions
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pages/faq.php
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@@ -21,11 +21,15 @@
<!-- wp:oribi/faq-item {"question":"Do I need to buy new screens?","answer":"No. Our players work with any display that has an HDMI port — consumer TVs, commercial panels, or monitors you already own. If you do need screens, we offer bundled player-and-display packages built for commercial use."} /-->
<!-- wp:oribi/faq-item {"question":"How do live data integrations work?","answer":"Every plan includes DataSets, RSS feeds, social widgets, and embedded HTML — data updates appear on screen in real time. Pro adds the Dashboard Connector for secure third-party service connections, custom API integrations for bespoke data sources, and the SSP Connector for ad monetisation."} /-->
<!-- wp:oribi/faq-item {"question":"What kind of internet connection do I need?","answer":"A standard business broadband connection is more than enough. Our players sync content incrementally and cache everything locally, so bandwidth usage is minimal. For locations with unreliable connectivity, offline playback ensures your displays never go dark."} /-->
<!-- wp:oribi/faq-item {"question":"Can I use touchscreens for interactive kiosks?","answer":"Yes. Our platform supports interactive touchscreen actions including wayfinding directories, self-check-in flows, product lookup, and multi-level navigation menus. Pair a compatible touchscreen display with our player device, and the CMS handles the rest \u2014 no custom development needed. Interactive layouts are available on both Essentials and Pro plans."} /-->
<!-- wp:oribi/faq-item {"question":"Does the platform support multiple languages?","answer":"Yes. You can create and schedule content in any language, and use day-parting or location-based scheduling to show the right language at the right time. The CMS interface itself is in English, but all screen-facing content supports full Unicode character sets including CJK, Arabic, and Cyrillic scripts."} /-->
<!-- /wp:oribi/faq-section -->
<!-- wp:oribi/faq-section {"label":"Support \u0026 Security","heading":"Keeping Your Network Secure and Supported","lead":"How we protect your content, keep your screens online, and support you when you need us."} -->
<!-- wp:oribi/faq-item {"question":"What happens if the internet goes down?","answer":"Your displays carry on. Every player caches content locally and keeps playing even without a connection. When the internet returns, new content syncs automatically. Your screens will never go dark because of a network blip."} /-->
<!-- wp:oribi/faq-item {"question":"How secure is the platform?","answer":"Security runs through every layer: end-to-end encryption for all communications, secure boot and encrypted storage on player devices, role-based access control in the CMS, and SOC 2-aligned cloud infrastructure. Your content and your network stay protected."} /-->
<!-- wp:oribi/faq-item {"question":"How secure is the platform?","answer":"Security is built into every layer of the platform. Two-factor authentication, role-based access control, and audit trails keep your CMS locked down. Pro adds SSO via SAML or CAS for enterprise identity management. Your content and your network stay protected."} /-->
<!-- wp:oribi/faq-item {"question":"How do you handle data privacy?","answer":"We take data privacy seriously. All data is processed and stored securely. We can provide data processing agreements (DPAs) on request, and we\u0027re happy to discuss your specific data handling requirements. Contact us for full details on our privacy practices."} /-->
<!-- wp:oribi/faq-item {"question":"What warranty comes with the player devices?","answer":"Every player device ships with a standard manufacturer warranty covering hardware defects and failures. Extended warranty options are available for enterprise deployments. If a device fails under warranty, we offer advance replacement \u2014 we ship the new unit before you return the faulty one, so your screens stay live."} /-->
<!-- wp:oribi/faq-item {"question":"What support is available?","answer":"Essentials customers get email support with next-business-day response. Pro customers get priority support, a dedicated account manager, phone access, and guaranteed SLA response times."} /-->
<!-- wp:oribi/faq-item {"question":"Can I create my own content or do you handle it?","answer":"Both. The CMS is designed for self-service content creation with drag-and-drop simplicity. If you'd prefer polished visuals, our in-house creative team offers professional photography, video production, and graphic design services."} /-->
<!-- /wp:oribi/faq-section -->