# OTS Signs Command Center User Manual

Revision: 4

Welcome to the OTS Signs Command Center User Manual. Whether you are a first time user or a user who wants to delve a bit deeper, the User Manual will help you maximise the full potential of all that OTS Signs Command Center has to offer.

## First Time User

- Enter the web address (URL) of your CMS.
- Use the Username and Password provided to you.
- Click Login.

We recommend changing the Password after first log in from the User Profile located in the top right of the CMS:

- Click Edit Profile and enter your current Password.
- Enter a New Password and repeat in the Retype New Password field.
- Click to Save.

Here you can also set your email address to ensure that notifications, password reminders etc. can be sent.

The User Profile has a number of Preferences that can be set as well as a link to Reshow welcome at anytime.

### Strengthen login security with Two Factor Authentication

Configure Two Factor Authentication options for either a code to be sent via email or enter the code as shown via the Google Authenticator app.

Once enabled and saved, you will need to generate Recovery Codes to be used if access the email or Google Authenticator app is lost:

- Click on Generate.
- Copy the codes and store them in a safe place like Password Manager.
- Click Save to make the codes active.

If you need to view the generated codes at anytime, click on Show.

### Notifications

User created messages and system events will be shown as Notifications, accessed from clicking the alarm bell icon located next to the User Profile.

To add a Notification, click on Notification Centre and select Add Notification and complete the form fields.

## Showing content on Displays

- If you have image and video content created outside of the OTS Signs Command Center CMS, follow the guidance in the Getting Started section to start uploading and scheduling content to your Displays.

- If you are going to create your content using the OTS Signs Command Center CMS, begin with the Layouts section to start creating your own Layout designs either by modifying pre-designed Templates or by starting from a blank canvas.

If you have yet to create a Display in the CMS, take a look at the Displays section to Connect and Authorise Displays to start showing content.

## FAQs

Are training materials available for a new user?

We have a selection of videos which complement our user documentation, more information is available from our Training page.

I cannot retrieve my recovery codes, what should I do?

If a User no longer has access to their email address/generated codes, an Administrator can reset these from the User grid. Once reset, take the steps to enable from the User Profile.

What are My Applications from the User Profile?

These are 3rd party applications that a User has authorised to act on their behalf within the CMS. An Administrator can add and configure Applications from the Administration section of the main CMS.

I cannot see the Notification Drawer, to view or create?

Notifications are enabled by an Administrator for a User using Features, tick to enable options for the appropriate access. Please ensure that a Sending Email address has been included on the Network tab from the Settings page, under the Administration section of the main CMS menu.

What does the interrupt option do for Notifications?

Using this option will automatically redirect Users to a page to view the notification in full. Please ensure that the Enable Email Alerts option has been enabled from the Maintenance tab from the Settings page, under the Administration section of the main CMS menu.

## Further Reading

Using the Layout Editor to create your own Content

Utilise Templates to make designing content easy