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Signed-off-by: Matthew Batchelder <mbatchelder@oribi-tech.com>
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END USER LICENSE AGREEMENT
Oribi Technology Services - Digital Signage Service
By checking the box below, you agree to the following terms:
1. SERVICE & LICENSE
You are subscribing to a hosted digital signage content management service ("Service") provided by Oribi Technology Services ("Provider"). The Service utilizes open-source digital signage software and includes custom proprietary components, licensed under AGPL-v3 and proprietary licenses respectively. You receive access to use the Service but do not receive a separate license to the underlying software code. The complete corresponding source code for open-source components, including any Provider modifications, is available at:
• CMS Server: https://source.otshosting.app/OTSSigns/CMS-Server
• Custom Theme: https://source.otshosting.app/OTSSigns/OTSSignsTheme
• Upstream Project: https://github.com/xibosignage/xibo-cms
Nothing in this Agreement restricts your rights under the AGPL-v3 license for the open-source components of the Service.
2. FEES & PAYMENT
• Fees are based on your selected package and number of active players
• Monthly plans: billed in advance on the 1st of each month, due within 30 days
• Annual plans: billed in advance with 20% discount, due within 30 days
• Access to the CMS will be suspended for non-payment until account is current
• You may upgrade/downgrade by opening a support ticket with Oribi Technology Services
• Pricing may change with 30 days' written notice
• Auto-renewal applies unless canceled 2 days prior to renewal
3. YOUR DATA & SECURITY
• You own your data; we process it only to provide the Service
• DO NOT store proprietary, confidential, or sensitive information (trade secrets, HIPAA/GDPR/PCI-DSS protected data) in the Media Library
• Media Library is for temporary non-confidential assets only (logos, photo/video marketing assets, icons, etc.)
• We implement reasonable security measures but make no guarantees regarding Media Library confidentiality
• In case of data breach, we will notify you promptly
• Upon termination, your data is deleted within 30 days
4. SUPPORT & UPTIME
• Support: 9am-5pm ET, Monday-Friday
• Contact support by opening a ticket at https://portal.oribi-tech.com or emailing support@ots-signs.com
• Response times: Critical (4hrs), High (24hrs), Medium (48hrs), Low (72hrs)
• We use commercially reasonable efforts to maintain uptime
• Updates and patches may be released at our discretion
5. TERM & TERMINATION
• Either party may terminate with 7 days' written notice
• Immediate termination for material breach if not cured within 30 days
• Upon termination: cease Service use, unpaid fees become due immediately
• Initial setup: 5 days; Data retention: 30 days after termination
6. WARRANTIES & LIABILITY
• THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
• Provider makes no warranties regarding open-source software components; such components are provided under AGPL-v3 terms without warranty
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• Our total liability is limited to fees paid in the prior 12 months
• You agree not to violate applicable laws or infringe our intellectual property
7. INTELLECTUAL PROPERTY
Provider retains all rights to proprietary code and components not licensed under AGPL-v3. You may not claim ownership of Provider's proprietary components or reverse-engineer non-AGPL portions of the Service. Your rights to study, modify, and share AGPL-v3 licensed components remain as granted by that license.
8. GENERAL TERMS
• This agreement constitutes the entire agreement between parties
• Disputes will be resolved through good-faith negotiation, then binding arbitration under AAA rules
• Governed by the laws of New York State
• Neither party liable for force majeure events
• You may not assign this agreement without written consent
By checking the acceptance box and clicking "I Agree," you acknowledge that you have read, understood, and agree to be bound by this End User License Agreement.
For full service details, pricing tiers, and support documentation, visit: https://portal.oribi-tech.com
This EULA and its version history can be viewed at: https://source.otshosting.app/OTSSigns/EULA